Apollo Power is committed to protecting your online privacy. To provide you with our products, services, and timely updates, we collect certain information during your visit to our website. This policy outlines our information practices and the choices ava ilable to you regarding how your information is collected and used.
This Privacy Policy explains:
How we collect, use, and under certain conditions disclose your personal information. The steps we have taken to secure your personal information. Your options regarding the collection, use, and disclosure of your personal information.
This Privacy Policy applies only to this website and does not necessarily apply to personal information collected offline. Please refer to the section on Offline Collection, Use and Disclosure of Information for further details. We are not responsible for the content or privacy practices of any third – party website linked to or from this site. By visiting our site, you accept the practices described in this policy.
1. How does Apollo Power collect information about me?
We collect information from site visitors in several ways, with the goal of providing an efficient and relevant experience. We make all users aware of what information is collected, how long it is retained, how it is used, and whether it is shared with oth er parties. We may use your personal information to record information you have previously provided, help you locate relevant content more efficiently, deliver information relevant to your interests, and keep you informed of our latest products, services, and updates. Email Addresses: Various sections of this site allow you to submit your email address for purposes including registration for promotional notices, product arrival notifications, or newsletter subscription. Participation in any promotional campaigns organiz ed by Apollo Power is entirely voluntary and requires only the contact information necessary to notify winners and award prizes. Winners’ names, cities, and countries may be published on our website or social media channels. Log Files: As with most websites, our server automatically recognizes the internet URL from which you access this site. We may also log your IP address, internet service provider, and date and time stamp for system administration, order verification, inter nal analysis, and troubleshooting purposes.
2. How does Apollo Power use cookies and other technology?
Cookies are small text files stored on your device by your internet browser. Most browsers accept cookies by default, though disabling or removing them may limit access to certain features of this site. Apollo Power uses cookies to facilitate smoother navi gation, track site usage patterns, recognize users and their access privileges, enable product selection and purchase, and record browsing activity and transaction history. Cookies on this site do not access or retrieve any confidential information from yo ur device. This site also uses web beacons to assist with cookie delivery and to track page views. Any electronic image on the site, such as an advertisement banner, may function as a web beacon. We may serve content or advertisements from third – party companies that use cookies and web beacons to measure page visits or purchase volume. Information collected by third parties through these technologies is not linked to any personal information we hold.
3. How does Apollo Power use my personal information?
Internal Use: We use your personal information to process orders and deliver customer service. Internally, we may also use this information to analyze general visitor behavior, improve site content and layout, and enhance our marketing communications. Communication With You: We use your personal information to communicate with you regarding your orders and our services. All customers are required to provide a valid email address to facilitate order -related communication. We may send confirmation emails upon registration, as well as service announcements when necessary. You may also submit your email address to receive notifications about new products or to subscribe to our newsletter. You may unsubscribe at any time using the opt – out process described be low.
4. Does Apollo Power share my personal information?
We provide energy services, not personal data. We do not sell, rent, trade, license, or otherwise disclose your personal or financial information, except in the following circumstances.Third – Party Service Providers: We occasionally engage third – party service providers to perform specific functions on our behalf. Any information disclosed to them is limited to what is necessary to deliver their service. For example, we provide your name, shipping address, email, and phone number to logistics partners to ensure order delivery, and we may use relevant data to monitor service quality.Legal Requirements: We may be required to disclose information in response to a subpoena, court order, or lawful request from law enforcement authorities, or where otherwise required by law. We may also release personal information when necessary to protec t our legal rights, enforce our Terms of Use, or prevent fraudulent activity on this site. Merger or Sale of Assets: We do not ordinarily sell or transfer personal information in the course of business. However, in the event of an acquisition, merger, or disposal of assets, your personal information may be transferred to another entity, subject to the privacy policy then in effect. Non – Personally Identifiable Information: We may share aggregated, non – identifiable information, such as daily page visitor counts or order volumes on a given date, with third parties including advertising partners.
5. How does Apollo Power secure my information?
This site employs physical, electronic, and administrative safeguards to protect the confidentiality of your personal information, including SSL encryption for all financial transactions conducted through this site, restricted access to personal informatio n limited to employees directly involved in delivering a specific service, and engagement only with third – party service providers who maintain adequate data security standards. While our systems are designed with data protection in mind, please be aware th at no security measure, online or offline, can guarantee complete protection.
6. What choices do I have?
You may choose to correct or update your personal information, unsubscribe from email communications, or disable your account to prevent future transactions. To update your personal information, log in to My Account and submit a request through our online Customer Service portal. To unsubscribe from emails, follow the unsubscribe link at the bottom of any email we send and select the appropriate option.
7. Are children permitted to use this site?
We respect the privacy of children and do not knowingly collect personal information from individuals under the age of 18. By using this site, you confirm that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or guardian. If you are under 18, please do not submit any personal information and seek assistance from a parent or guardian when using this site.
8. Offline Collection, Use, and Disclosure of Information
As the majority of information collected by Apollo Power is gathered through this website, this Privacy Policy primarily governs online data collection. Personal information collected offline, such as through telephone communications, is handled with the s ame level of care.
When we contact you by phone in connection with an order or payment, we will request only the information necessary to process your request. Any information stored as a result is entered into our systems via SSL encryption.
9. Third – Party Account Connections
You may provide personal information to Apollo Power by connecting a third – party account such as Google or Facebook with our site. We may request additional information at certain points, but access to our site is never contingent on sharing personal infor mation beyond what is necessary. We will not post to any connected account on your behalf without your explicit permission.
10. Updates to This Policy
We will post any changes to this Privacy Policy on this site and encourage you to review it periodically. If you have any questions regarding this policy, please contact us directly. This site complies with the EU General Data Protection Regulation (GDPR).